Working with Reporters

Reporters work in fast-paced and high-stress situations. Not every reporter will be able to cover your story, and some may not have much time to hear your pitch. But you can still leave a lasting impression by leaving a PHA Press Kit and letting each reporter know that you’re a knowledgeable resource if they ever decide to cover a PH story.

Tips from Diane Cowen, Health Section Editor for the Houston Chronicle

Accept (Some) Rejection and be Persistent

Don’t take it personally if a reporter or editors says “Thanks, but no thanks.” It doesn’t mean your story can’t ever be told. It just means that the timing isn’t good. What an editor will assign to a reporter often depends on seasonal issues, what’s in the news and what trends are capturing the imagination. If rejected, call that editor or reporter again in six months.

Provide Context

This is probably the biggest obstacle to a lesser-known illness such as PH. Cancer and heart disease, for example, get lots of attention. But don’t let that get in your way. Don’t just put your topic out there; sell your story by making it relevant to what’s going on in the health care world. Provide context within larger topics and you might be able to get your foot in the door.

Be a News Consumer

If you don’t know who to call at a newspaper or TV station, call the person on air or in a print byline whose work you admire. It’s incredibly flattering to be a reporter who gets a call from someone who says “I really like the work you do and I’d be honored if you could tell my story, too.”

Think of Angles

Don’t just make a random call to an editor because you have a phone number. Look a newspaper over and think about how your story can fit into what they’re already doing. Are you a local personality to be featured in a neighborhood news section? Are you part of an unfolding science-research story? Are you about personal health? Are you a senior citizen? Many papers have specific features, beats or sections devoted to these niches. Watch the paper and, over time, you’ll figure out where your story could fall.

Be Confident 

You’re a regular person with a personal health story to tell. The kind of health and medical or feature writers who would interview you come into the process wanting you to do well. Remember that.

Be Yourself 

Stay relaxed, provide honest answers and help fill in the blanks if you think a reporter hasn’t asked enough questions. There’s nothing wrong with saying “I have more information if you’d like to see or hear it.” Most reporters will appreciate that you help us do our homework.

Additional Resource

Read more tips from Robert McCartney of the Washington Post


For help preparing your media outreach contact

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The National Organization for Rare Disorders (NORD) awarded PHA the Abbey S. Meyers Leadership Award in 2012 for outstanding service to PHA members in advocacy, education and other key areas.